What does 'accountable' mean?
The named accountable GP is to take responsibility for the co-ordination of all appropriate services to ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP).
This remains 'practice based', so overall responsibility for patient care has not changed. This is largely a role of overseeing, with the requirements being introduced to reassure patients that they have one GP within the practice who is responsible for ensuring that this work is carried out on their behalf.
Does the requirement mean 24-hour responsibility for patients?
No. The named GP will not:
- take on vicarious responsibility for the work of other doctors or health professionals
- take on 24-hour responsibility for the patient, or imply personal availability to the patient throughout the working week
- be the only GP or clinician who will provide care to that patient
Do patients have to see the named GP when they book an appointment with the practice?
No. Patients can and should feel free to choose to see any GP or nurse in the practice in line with current arrangements.
How do I find out who my Named Accountable GP is?
Patients are able to ask a member of the Reception Team the next time they visit the surgery. Alternatively please ask the GP, Nurse or Healthcare Assistant during your next consultation.
We politely request that patients do NOT ring the surgery with the sole purpose of finding out their Named Accountable GP as this will delay the service we are able to offer patients in need of an appointment with the Doctor.
Rest assured that this will not impact your experience at the practice, the provision of appointments, your treatment, or what GP you can see.
Should you have any further questions please do not hesitate to visit your surgery where a member of our reception team will be happy to assist you.